STEP UP. SHIP FREE. — EVERY U.S. ORDER, 30-DAY FREE RETURNS

About Us

About Shoe Palace

Independent footwear, based in Houston

Shoe Palace is an independent online shoe shop based in Houston, Texas. We focus on one thing: everyday footwear that looks good, feels good and doesn’t ask you to spend a fortune.

What we sell

Our collection covers low-top and high-top sneakers, court and skate styles, platform pairs and winter boots. We keep the range tight and the prices honest — most pairs are under $25 — so choosing is easy.

How we work

  • Free shipping on every U.S. order, with most orders processed in 1–2 business days and delivered in 1–4.
  • Free returns and exchanges within 30 days, with refunds issued within 2 business days of receiving your return.
  • Real support — email us at support@shoepalaceshop.com and a person will reply.

Our promise

We describe every pair as accurately as we can, show real product photos and keep our shipping and return terms simple. If something isn’t right, we’ll make it right.

Where we are

Shoe Palace
2929 Gambler Lane
Houston, TX 77014, United States
Email: support@shoepalaceshop.com
Support hours: Monday–Friday, 9:00–17:00 CT

Questions?

Visit our Contact page, read our Shipping Policy or Returns & Refunds, or email us directly. We’re happy to help you find the right pair.